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People and Culture

Hartford Care is one of the top care providers in the country.

When you join any of our Homes at Hartford Care, you can expect a warm welcome into our friendly team, where you’ll be valued and supported to be the best you can be to help residents live their lives to the absolute fullest.

We provide training and learning opportunities to help you develop all the skills and knowledge you need, so you don’t need previous experience to start a career in care. You just need to care about others and want to be part of a positive and supportive team. All new team members have a two week shadowing period with our in house teams.

Hartford Care is proud to be a Real Living Wage Employer meaning that the minimum hourly rate for any role within

Hartford Care is £10.90 per hour.

See the video from our recent 2023 annual awards conference below.

Download our benefits PDF

Our benefits

  • Real living pay, enhancements, and paid breaks, as well as annual pay reviews
  • Enhanced overtime rates at £1.50 per hour and paid overtime for Deputy and Home Managers
  • Young workers are paid the same as those aged 25+
  • Free meals on-shift in care homes
  • Accommodation and transport is available at some locations
  • Learning, apprenticeship, and career development opportunities
  • Strong social responsibility Equality, diversity and Inclusion
  • Wagestream; A powerful financial tool
  • Hartford Rewards with Vectis Card and Blue light discounts; hundreds of discounts and savings across shopping, eating out, travel, holidays and much more
  • 24/7 free and confidential Employee Assistance Programme
  • Access to a GP helpline 7 days a week
  • Employee recognition & reward scheme
  • Salary sacrifice schemes, including Cycle to Work Scheme
  • Free DBS Checks for all and NMC PIN costs reimbursed for nurses
  • Unlimited Access to our Refer a Friend and Refer a Resident Scheme

Here at Boulters Lock, we are committed to getting to know our residents and ensuring this future chapter of their life is fulfilling and enables everyone to be themselves in a warm, friendly and respectful environment.

Gurmeet Ubhie

Boulters Lock Home Manager

Our interview process

We’re committed to ensuring we recruit the right people with the right skills and values to work in our family so that, regardless of your role, the highest standards of care and support are provided to those who live with us.

Hartford Care is committed to following a fair and safer recruitment process in order to safeguard our residents and staff and welcomes applications from candidates with diverse backgrounds. 

Who works in our care homes?

It’s rare that any two days are ever the same within our homes, however one thing that always remains constant is the care, compassion, enthusiasm and inspirations of our team members. Find out what our team members have to say about their role within the home, as they reveal a little more about their job.

Volunteering and work experience

At Hartford Care we are looking for volunteers who can make a positive difference to the lives of our residents.   


Hours and days can be flexible to suit availability, it’s your contribution that makes you special.


Things we value: 


  • Spend time with residents whose families struggle to visit 
  • Help out in our gardens or lifestyle kitchens 
  • Drive a minibus or get involved with outdoor activities 
  • Run an art and crafts workshop 
  • Bake or cook with the residents 
  • Start a book or knitting club 
  • Play cards or board games, write a quiz or even call at bingo
  • Support events and special days  

Volunteering continued

Volunteering isn't all one way, you might consider a career in health and social care or want to discover if this could be a career path for you.


Our application process is simple, no need to worry about care qualifications or experience: 

  • Reach out to People & Culture Team on 01256 383370 
  • Complete an application form 
  • Carry out a free enhanced DBS check (if you’re 16+ years) 
  • Invite you in for an induction to see our home and residents. 


If you are interested in volunteering please download the application form or call 01256 383370 or email